Introduction

These terms and conditions (“Terms and Conditions”) govern your use of the GILL SMITH JEWELLER website, accessible at www.gillsmithjeweller.com, and all interconnected websites linked to www.gillsmithjeweller.com by GILL SMITH JEWELLER, its subsidiaries, and affiliated entities. This includes all of GILL SMITH JEWELLER’s websites worldwide (collectively referred to as ‘the Site’). By using the Site, you signify your consent and agreement to abide by these Terms and Conditions.

Modification of Terms

GILL SMITH JEWELLER reserves the right to alter or amend these Terms and Conditions, or any policy or guideline associated with the Site, at its discretion and at any time. Any such changes become effective immediately upon posting on the site. Your continued use of the site following the posting of changes indicates your acceptance of the revised terms. Therefore, it is recommended to routinely review these Terms and Conditions for updates.

Product Availability and Pricing

Information Accuracy

GILL SMITH JEWELLER strives to provide accurate information, including pricing, on its website. However, occasional errors may occur, and GILL SMITH JEWELLER retains the right to rectify such errors. The company is not obligated to honor inaccurate prices. Prices are subject to change without notice, and GILL SMITH JEWELLER does not engage in price negotiations.

Gemstone Certificates

Return Requirements

When purchasing a loose gemstone, it is delivered with a gemstone grading report. The original grading report must be enclosed when returning the jewelry. Failure to include the grading report may result in a replacement fee being applied.

Returns, Refunds & Cancellations

Returns & Refunds

GILL SMITH JEWELLER encourages informed decisions to minimize returns. Once payment is made, no cancellations or refunds can be accommodated. Refunds may be requested under specific circumstances, and customers must contact GILL SMITH JEWELLER before initiating returns. The return process involves inspection, and refunds are processed within a specified timeframe.

Shipping Charges

While free shipping is offered for order delivery, return shipping charges may apply. These charges correspond to the courier company’s exact amount and will be deducted from the refund.

Information on our Website

GILL SMITH JEWELLER strives to ensure the accuracy and comprehensiveness of its online catalog. Product images may appear differently due to size variations and monitor settings. The goal is to provide extensive information for an informed purchase.

Privacy Policy

Information Collection

GILL SMITH JEWELLER outlines its privacy policy regarding the collection and use of user-provided information. The policy may be updated periodically, and users are advised to check for updates.

Use of Cookies

Cookies are used to enhance website functionality and provide a personalized experience. Users can choose to accept or decline cookies, but this may impact website usability.

Links to Other Websites

GILL SMITH JEWELLER’s website may contain links to external sites. Users are advised that GILL SMITH JEWELLER has no control over these sites and is not responsible for their privacy practices.

Controlling Personal Information

Users can control the collection and use of personal information by adjusting preferences and contacting GILL SMITH JEWELLER. Personal information is not sold or leased without explicit permission.

Website Content

The website and its content, including the GILL SMITH JEWELLER logo and other materials, are the exclusive property of GILL SMITH JEWELLER and are protected by intellectual property laws.

Trademarks

GILL SMITH JEWELLER trademarks, logos, and product names are owned by GILL SMITH JEWELLER and its licensors. Unauthorized use is strictly prohibited.

Infringement Policy

GILL SMITH JEWELLER complies with relevant laws and may terminate users identified as repeat infringers.

Advertisements and Promotions

Advertisements and promotions from third parties may be displayed on the site. GILL SMITH JEWELLER is not responsible for transactions with third-party advertisers.

Submissions

Materials provided to GILL SMITH JEWELLER become its exclusive property. Users grant GILL SMITH JEWELLER the right to use and disseminate such materials.

Indemnification

Users agree to defend, indemnify, and hold harmless GILL SMITH JEWELLER from claims related to user-posted content or website use.

Disclaimer of Warranty

The website and its content are provided “as is” without warranties. GILL SMITH JEWELLER disclaims all implied warranties.

Limitation of Liability

GILL SMITH JEWELLER is not liable for direct, indirect, or consequential damages related to website use, services, or content.

Modification and Notice

GILL SMITH JEWELLER reserves the right to modify these Terms and Conditions, with updates posted on the website serving as sufficient notice.

Termination

GILL SMITH JEWELLER may terminate user access to the website without prior notice.

Severability

If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable, it will not affect the validity of remaining provisions.